Skip to main content

Improving Customer Success Management

Customer Success is a customer centric approach, with focus on how to assist the customers to achieve their business goals.

Search This Blog

Home

Showing posts with the label Sales

Posts

What is Upsell?

on March 10, 2021

customer success metrics Sales upsell

+

Get link
Facebook
X
Pinterest
Email
Other Apps

Why do we have Customer Success Managers?

on February 23, 2021

account manager customer success customer success management recurrent revenue SaaS Sales

+

Get link
Facebook
X
Pinterest
Email
Other Apps

What is Churn?

on February 18, 2021

churn CSAT customer experience customer lifetime value customer satisfaction customer service customer success customer success management de-escalation metrics recurrent revenue Sales

+

Get link
Facebook
X
Pinterest
Email
Other Apps

Andrew Pieries

Labels

account manager
churn
CSAT
customer experience
customer lifetime value
customer satisfaction
customer service
customer success
customer success management
de-escalation

escalated call
metrics
net promoter score
NPS
recurrent revenue
SaaS
Sales
upsell

Show more Show less

Archive

March 20212
February 20213

Contact Form

Name

Email *

Message *

Report Abuse

Powered by Blogger